Terms and Conditions

1. General Terms

1.1 These Terms and Conditions constitute a legally binding agreement between you ("Player", "User", "you") and Vipzino Casino, operated by Greenwich N.V. ("Operator", "we", "us", "our").

1.2 Vipzino Casino is licensed and regulated by the UK Gambling Commission under license number 12345678 for customers in Great Britain.

1.3 By registering an account with Vipzino Casino, you confirm that you are at least 18 years of age or the legal age for gambling in your jurisdiction, whichever is greater.

1.4 The Operator reserves the right to verify your age and identity at any time. If we cannot verify that you have reached the legal age for gambling, we will suspend your account and return any deposits made.

1.5 The Operator may update these Terms and Conditions at any time. Any changes will be published on the website, and continued use of our services after such changes constitutes your acceptance of the updated terms.

2. Account Rules

2.1 Players may only maintain one account with Vipzino Casino. Multiple accounts registered by the same person, household, IP address, device, or email address may be closed, and any winnings may be forfeited.

2.2 You are responsible for keeping your account details, including username and password, secure. Any activity on your account is your responsibility.

2.3 You must provide accurate, current, and complete information during the registration process and keep this information updated.

2.4 The Operator reserves the right to suspend or close accounts in cases of suspected fraud, money laundering, underage gambling, or violation of these terms.

2.5 Dormant accounts (those without login activity for 12 consecutive months) may be subject to a monthly maintenance fee of £5 or the account balance, whichever is less, until the account is reactivated or the balance reaches zero.

2.6 Players may close their accounts at any time by contacting customer support.

3. Deposits and Withdrawals

3.1 The minimum deposit amount is £10 for most payment methods. Bank transfers require a minimum deposit of £20.

3.2 The minimum withdrawal amount is £10. The maximum withdrawal amount is £5,000 per day, £10,000 per week, and £20,000 per month, unless higher limits have been arranged with VIP management.

3.3 All withdrawals are subject to verification procedures in accordance with anti-money laundering regulations and our licensing requirements.

3.4 Withdrawals will generally be processed back to the same payment method used for deposits, up to the deposited amount. Any additional winnings may be withdrawn via an alternative method.

3.5 The Operator reserves the right to charge a processing fee for withdrawals that require additional manual processing or for repeated withdrawal requests within a short timeframe.

3.6 Players agree that all deposits will be used for gambling purposes only.

4. Bonuses and Promotions

4.1 All bonuses and promotions are subject to specific terms and conditions, which are provided alongside the offer.

4.2 Unless stated otherwise, the standard wagering requirement for bonuses is 35 times the bonus amount before any winnings can be withdrawn.

4.3 Different games contribute differently to wagering requirements:
- Slots: 100% (unless stated otherwise)
- Table games: 10%
- Live casino games: 10%
- Video poker: 5%
- Progressive jackpots: 0%

4.4 The maximum bet allowed while playing with bonus funds is £5 per spin or round. Any bets exceeding this limit may result in forfeiture of winnings and the bonus itself.

4.5 The Operator reserves the right to revoke bonuses and any resulting winnings if we believe that the bonus has been claimed or used fraudulently, or if terms have been breached.

4.6 Only one bonus can be active at any time. Accepting a new bonus will forfeit any active bonus and its associated winnings.

5. Gameplay Rules

5.1 Games are provided by licensed third-party suppliers. Each game has its specific rules, which are available within the game interface.

5.2 The Operator is not liable for any discrepancies or errors in game results. In case of disputes, the records stored on our servers shall be the final authority.

5.3 The Operator prohibits any use of artificial intelligence, bots, software, or systems designed to gain an unfair advantage.

5.4 In the case of a game malfunction, bets will be returned to players, and any wins resulting from the malfunction will be void.

5.5 Progressive jackpot amounts displayed on the website may differ slightly from the actual amount due to network delays. The actual jackpot amount at the time of the win will be paid.

5.6 The maximum win from a single spin or game round is £250,000, except for progressive jackpots, which have no maximum limit.

6. Responsible Gaming

6.1 Vipzino Casino is committed to promoting responsible gambling. We provide tools to help players manage their gaming activity, including deposit limits, time limits, self-exclusion options, and reality checks.

6.2 Players may set their own deposit limits, which can be decreased immediately but require a 24-hour cooling-off period for any increases.

6.3 Self-exclusion periods can be set from 24 hours to 5 years. During self-exclusion, players will not be able to access their accounts, and we will remove them from all marketing communications.

6.4 Players who wish to end a self-exclusion period must contact customer support and undergo a 24-hour cooling-off period before their account can be reactivated.

6.5 We encourage players to regularly assess their gambling habits and seek help if they believe they may be developing problematic behavior. Links to support organizations are available on our Responsible Gaming page.

7. Privacy and Data Protection

7.1 The Operator collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions.

7.2 By using our services, you consent to the collection, processing, and storage of your personal data as outlined in our Privacy Policy.

7.3 The Operator may use your contact information to send you communications regarding your account, promotions, and service updates. You can opt out of marketing communications at any time.

7.4 The Operator may share your personal data with third parties as required by law, for fraud prevention, or to process payments.

8. Intellectual Property

8.1 All content on the Vipzino Casino website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, software, and game designs, is the property of the Operator or its licensors and is protected by international copyright laws.

8.2 Players are granted a limited, non-exclusive, non-transferable license to use the website and its content for personal, non-commercial use only.

8.3 Any use of our intellectual property without prior written consent is strictly prohibited.

9. Limitation of Liability

9.1 The Operator provides its services "as is" and does not guarantee uninterrupted or error-free access to our website or services.

9.2 The Operator shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our services or any interruptions, delays, or errors in the operation of our website.

9.3 The maximum liability of the Operator in any circumstance is limited to the amount deposited by the player in the account at the time of the claim.

9.4 The Operator is not liable for any loss or damage resulting from:
- Technical failures or interruptions in internet service
- Viruses or malware transmitted through the website
- Errors or omissions in the content
- Unauthorized access to player accounts
- Any breach of these terms by the player

10. Complaints and Disputes

10.1 Any complaints or disputes should first be addressed to our customer support team via email at support@vipzino-uk.com or through live chat.

10.2 The Operator will make reasonable efforts to resolve all complaints within 14 days of receipt.

10.3 If a dispute cannot be resolved directly with us, players may escalate their complaint to the UK Gambling Commission or an alternative dispute resolution (ADR) provider appointed by the Operator.

10.4 The decision of the ADR provider shall be final and binding on both parties.

11. Amendments to Terms

11.1 The Operator reserves the right to modify these Terms and Conditions at any time.

11.2 Players will be notified of significant changes via email or through a notice on the website.

11.3 Continued use of our services after any changes to these terms constitutes acceptance of the new terms.

11.4 If you do not agree with the updated terms, you should stop using our services and close your account.

12. Applicable Law and Jurisdiction

12.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom.

12.2 Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

12.3 If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

12.4 The failure of the Operator to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.